Welcome to the Conversions On Demand Help Center

The Conversions On Demand Help Center contains FAQs, Video tutorials, and PDF tutorials.

Stay updated with announcements, get answers from the community and share your feature suggestions with us. To do this register with the help center. Registration for the help center is independent of your Conversions On Demand login.

You can also submit a request or send us an email at support@conversionsondemand.com.


Conversions On Demand Support

Customer Service Aug 18 FAQs and Help / Cart Closer

Follow the few simple steps below to update your Cart Closer campaign with Back to School design template.

  1.  Log in to Conversions On Demand, enter your store and navigate to Cart Closer.
  2. In Select Designs you will find two new themes at the bottom.B2S1.jpg
  3. Click View, then Select Color Palette and pick a design

  4. You can choose to set a start date if you prefer. It you don’t set one, the design will activate right away
  5. You must select the date on which you want to revert back to the previous designs
  6. Activate the design.
  7. Make changes to the messaging if necessary. All other Cart Closer settings including the offer remain unchanged. 

Customer Service Apr 25 FAQs and Help / Cart Closer

Many stores automatically offer free shipping or discounts on orders over a certain value. But it is amazing how many shoppers overlook this, or forget about it when they reach the cart or checkout page. And there is really no point in creating and applying a coupon code for something that should just happen. Cart Closer now supports the option to present a reminder without actually applying a coupon to the cart. In analytics, orders that result from these reminders will still be tracked. However, because no coupon code is involved, they cannot be tracked in your coupon manager.


You will find the new “None” option in the Campaign Offers section. In the example below, the store offers a free gift on all orders (over $0), free shipping on orders over $100 and a 10% discount on orders over $250. Notice that no coupon codes are specified, instead the “None” option is selected.




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